Your privacy matters to us. This Privacy Policy explains exactly what personal data 333zk collects, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold over your own information as a player on our platform.
This Privacy Policy applies to all personal data collected and processed by 333zk (the "Operator") in connection with the online gaming platform operated at https://333zk.pro (the "Platform"). It applies to all registered players, prospective players who browse the Platform without registering, and any person who contacts 333zk through its support channels.
333zk is committed to handling personal data responsibly and transparently. We collect only the data necessary to operate a secure, compliant gaming platform and to deliver the services our players expect. We do not sell personal data to third parties, and we do not use personal data for purposes other than those described in this policy.
This policy should be read alongside the 333zk Terms & Conditions, which govern the overall relationship between the Operator and the Player. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-specific matter, this Privacy Policy shall prevail.
The following terms carry specific meanings throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, date of birth, IP address, payment details, and account activity records. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, modification, retrieval, use, disclosure, and deletion. |
| "Data Controller" | 333zk — the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | Any third-party service provider that processes Personal Data on behalf of 333zk under a contractual data processing agreement. |
| "KYC Data" | Identity verification documents submitted by players during the Know Your Customer process, including government-issued photo ID, proof of address, and payment method ownership documents. |
| "Player" / "You" | Any individual who registers an account on the 333zk Platform or accesses its services. |
| "Cookies" | Small text files placed on your device by the Platform to support authentication, preferences, analytics, and security functions. |
333zk collects Personal Data across several categories, depending on how you interact with the Platform. The table below summarises what we collect and why each category is necessary.
| Data Category | Specific Data Points |
|---|---|
| Registration Data | Full legal name, date of birth, email address, username, password (hashed — never stored in plaintext), city of residence, country of residence (Indonesia). |
| KYC & Verification Data | Copies of government-issued photo ID (KTP for Indonesian residents, or passport), proof of current residential address, selfie or live verification image where required, and payment method ownership documentation. |
| Financial Data | Bank account name and number (for withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records denominated in IDR. |
| Gaming Activity Data | Game session logs, betting history, wager amounts, win/loss records, bonus claim history, and gaming duration data. |
| Technical & Device Data | IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and referring URL. |
| Communications Data | Live chat transcripts, email correspondence, and support ticket records relating to your interactions with the 333zk support team. |
| Responsible Gaming Data | Deposit limits, session time limits, cool-down periods, and self-exclusion requests set by or applied to your account. |
Personal Data is collected through the following channels and mechanisms:
333zk processes Personal Data on the following legal bases, each of which applies to specific categories of data and processing activities:
Personal Data collected by 333zk is used exclusively for the following purposes:
333zk does not sell, rent, or trade Personal Data to any third party. We share Personal Data only in the following limited and controlled circumstances:
We engage third-party service providers — acting as Data Processors under binding contractual agreements — to perform specific functions on our behalf. These include payment gateway operators, KYC and identity verification providers, cloud infrastructure providers, cybersecurity and fraud detection vendors, and customer support platform providers. Each processor is contractually restricted to processing data only for the specific purpose for which it was engaged and may not sub-process data without prior written authorization from 333zk.
When you play a game provided by a third-party studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, or Spribe — session data (such as player ID, wager amounts, and game outcomes) is transmitted to the relevant studio's game server as a technical necessity. This data is used solely to operate the game session and is governed by the respective studio's data processing agreement with 333zk.
333zk may disclose Personal Data to governmental authorities, financial intelligence units, or law enforcement agencies where required to do so by law, court order, or regulatory direction. We will, where legally permitted, notify the affected player prior to such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of 333zk's assets, Personal Data held by 333zk may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the acquiring entity's privacy terms prior to completion.
333zk retains Personal Data for the period necessary to fulfil the purpose for which it was collected, subject to minimum retention obligations imposed by applicable law. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account activity, plus 5 years following permanent account closure. |
| KYC & Identity Documents | 5 years from the date of document submission or 5 years from account closure, whichever is later — consistent with standard AML record-keeping obligations. |
| Financial Transaction Records | 7 years from the date of each transaction, in accordance with financial record-keeping requirements. |
| Gaming Activity Logs | 3 years from the date of each game session, retained for dispute resolution and audit purposes. |
| Support Communications | 2 years from the date of the most recent communication in a support thread. |
| Responsible Gaming Records | Duration of any active self-exclusion period, plus 5 years. Self-exclusion records are retained indefinitely in anonymized form for pattern analysis purposes. |
| Marketing Consent Records | Duration of active consent, plus 2 years from consent withdrawal, for audit purposes. |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Backups containing Personal Data are purged on the same schedule, subject to a maximum technical lag of 90 days for backup rotation cycles.
333zk implements a layered security framework to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Our technical and organizational security measures include:
In the event of a data breach that poses a risk to player rights and freedoms, 333zk will notify affected players without undue delay and will take immediate steps to contain and remediate the incident. Players are encouraged to maintain strong, unique passwords for their 333zk Login and to enable 2FA to reduce the risk of unauthorized account access.
The 333zk Platform uses cookies and similar technologies (including local storage and session tokens) to support authentication, remember your preferences, maintain session security, and analyze how players use the Platform. The following cookie categories are in use:
| Cookie Type | Purpose & Necessity |
|---|---|
| Essential Cookies | Required for the Platform to function. These include session tokens that maintain your logged-in state, CSRF protection tokens, and load-balancing cookies. Cannot be disabled without breaking core Platform functionality. |
| Functional Cookies | Remember your language preference, display settings, and recent game history to provide a personalized experience. Can be disabled via your browser settings, though some features may be affected. |
| Analytics Cookies | Collect aggregated, anonymized data about how pages are navigated and which features are used most frequently. Used exclusively for internal Platform improvement. No individual player is identified from analytics data. These are first-party analytics only — no third-party advertising or tracking pixels are deployed on 333zk. |
| Security Cookies | Support fraud detection and bot mitigation by recording behavioral signals (mouse movement patterns, typing cadence) in anonymized form. These cookies are essential to maintaining Platform integrity. |
You may manage cookie preferences through your browser's built-in privacy settings. Disabling essential cookies will prevent you from logging in to your 333zk account. 333zk does not use third-party advertising cookies, behavioral advertising networks, or cross-site tracking technologies of any kind.
As an individual whose Personal Data is processed by 333zk, you hold a number of rights in relation to that data. The following rights apply to all players, regardless of whether they are residents of Indonesia or other jurisdictions, to the extent recognized under applicable data protection principles:
Request a copy of all Personal Data 333zk holds about you, along with information about how it is used and with whom it is shared.
Request correction of inaccurate or incomplete Personal Data held about you. Account details can be updated via account settings or support.
Request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to overriding legal retention obligations.
Request that we limit how we use your data while a dispute about accuracy or lawfulness is being resolved.
Receive your Personal Data in a structured, machine-readable format for transfer to another controller, where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-out takes effect immediately.
To exercise any of the above rights, contact the 333zk support team via live chat (available 24/7 after 333zk Login) or by email at [email protected]. Requests will be acknowledged within 72 hours and resolved within 30 days. Where a request cannot be fulfilled due to a legal obligation — for example, where data must be retained for AML compliance — we will explain the reason in writing.
333zk does not knowingly collect or process Personal Data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above. Age verification is performed during the KYC process, and accounts found to belong to individuals under 21 will be closed immediately, with any Balance returned to the payment method of origin following standard verification.
If you believe that a minor has registered an account on the Platform, or that a minor is accessing the Platform using your device or account credentials, please contact our support team immediately. 333zk will investigate and act on any such report without delay.
333zk's primary player base is located in Indonesia, and WIB (UTC+7) is the default operational time zone for our platform. However, some of the third-party Data Processors engaged by 333zk — including game studio partners such as Pragmatic Play, Evolution Gaming, and others, as well as cloud infrastructure providers — operate infrastructure in jurisdictions outside Indonesia.
Where Personal Data is transferred to processors operating outside Indonesia, 333zk ensures appropriate safeguards are in place, including binding contractual clauses that require the recipient to process data to a standard equivalent to the protections described in this Privacy Policy. 333zk does not transfer Personal Data to jurisdictions where adequate safeguards cannot be contractually assured.
The 333zk Platform may reference third-party brands (such as BCA, BRI, OVO, Pragmatic Play, or BRI Liga 1) in the context of supported payment methods and game content. These references do not constitute endorsement, partnership, or data-sharing arrangements beyond those specifically described in this Privacy Policy. 333zk is not responsible for the privacy practices of any external websites or services that you access independently of the Platform.
This Privacy Policy applies exclusively to the 333zk Platform at https://333zk.pro. If you navigate to any external website through a link you locate independently, the privacy policy of that website governs the handling of any data you provide there.
333zk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform services. When material changes are made, registered players will be notified via the email address associated with their account, and a prominent notice will be displayed on the Platform prior to the new policy taking effect.
The most current version of this Privacy Policy is always available at https://333zk.pro/privacy-policy. The version number and effective date at the top of the page confirm which version is in force. Continued use of the Platform after the effective date of an updated policy constitutes acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how 333zk processes your Personal Data, or if you wish to exercise any of the rights described in Section 11, please contact us through the channels below. All contact information is provided as plain text only — please copy and paste email addresses into your mail client manually rather than using a hyperlink.
333zk's support team includes Indonesian-speaking agents available 24/7, so you may describe your concern in plain language and our team will handle the formal process on your behalf.
These are not aspirational statements — they are operational commitments embedded in our platform architecture and enforced through binding contracts with every third party that handles player data.
Every 333zk Login session and every data transfer between your browser and the Platform is protected by TLS 1.3 with 256-bit encryption. Your personal details, payment information, and KYC documents are never transmitted in plaintext across any network segment.
333zk has never sold player data and has no commercial arrangement to do so. Your email address, phone number, payment details, and gaming history are never shared with advertising networks, data brokers, or marketing agencies. Period.
Access, correct, export, or delete your Personal Data at any time by contacting our support team. Data requests are resolved within 30 days. Marketing opt-outs take effect immediately. No lock-in, no waiting periods for consent withdrawal.
Identity documents submitted during verification are stored in encrypted, access-controlled vaults with role-based permissions. Only authorized compliance staff can access KYC materials, and every access event is logged and auditable.
333zk publishes specific retention periods for every data category — from 2 years for support records to 7 years for financial transactions. When data is no longer needed, it is securely deleted. No data sits in our systems indefinitely without a documented purpose.
Indonesian-speaking support agents are available around the clock to handle privacy requests, data access queries, and consent withdrawals — including during Idul Fitri, Nyepi, and other Indonesian public holidays. Your privacy queries never go to a queue that closes.
Your data is protected, your identity is secure, and your rights are guaranteed. Explore the 333zk game library, check out our FAQ, or log in to your account now.